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Client portal and app

Darwin Control: stay in control of your security systems

Darwin Control lets you manage everything around your systems in one place. Report a fault, schedule maintenance, request a proposal and track the status of your requests.

One fixed project price. From 4 months up to 10 years.

Darwin service workstation
  • Report faults in a few taps
  • Track the status of every request
  • Your dedicated Darwin team within reach

Everything in one overview

The home screen brings it all together. You see what is going on and what you can do, without having to search.

Reporting a fault, requesting a proposal, starting a new project or contacting your adviser takes just a few taps. At the office or on site.

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What you can do in Darwin Control

Report faults

Submit a report or view open reports. For each report you see the status and can follow its progress.

Schedule maintenance

Schedule maintenance at a time that suits you. Read more about preventive maintenance.

Request proposals

Request a new proposal and put it together yourself.

Start a new project

Share your site and your requirements, so we can get started straight away with the right information.

View manuals

The manuals for your installed systems are always to hand.

Reach your dedicated team

The app shows your account manager and the person responsible for operations. Call, email or send a message directly.

Darwin OPS: our engineers in the same chain

Darwin Control is your side, Darwin OPS is our engineers’ side. They work in the same chain, so you and we are looking at the same information.

That keeps the line from request to working system clear. Darwin Control connects to our 24/7 monitoring and Managed Operations.

Darwin technical cabinets ready for delivery

Frequently asked questions about Darwin Control

What is Darwin Control?

The app that keeps you connected through your own client portal. You use it to report faults, schedule maintenance, request proposals and track the status of your requests.

What is the difference between Darwin Control and Darwin OPS?

You use Darwin Control, our engineers use Darwin OPS. Both work in the same chain.

How do I log in?

Through the client portal at clientportal.darwinsecurity.io.

Can I see where my report stands?

Yes, for each report you see the status and the progress. Everything is recorded, so it is clear to everyone what is in hand.

Curious what Darwin Control can do for you?

We would be glad to show you in a short call.

Start your project request